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About Us
Vision
Healing of the ears nose and throat
Mission
Cultivate an environment to advance healing of the ears nose and throat
Core Values
Compassion | Trust | Connection
Why Compassion
Why are we doing this? COMPASSION drives us to recognize the suffering of others and take action to help.
What Building Trust
What are we doing? We are building TRUST by establishing clear boundaries, being reliable and accountable, guarding confidentiality, choosing integrity, and striving to offer nonpareil services.
Boundaries
We set boundaries by making clear what is okay, not okay, and why.
Integrity
We choose courage over comfort and what is right over what is fast and easy. Our behaviors reflect our values.
Accountability
We grow and improve through recognition of our errors and mistakes. We own our mistakes, apologize and make amends.
Confidentiality
We are a vault of confidentiality. We don’t share information or experiences that are not ours to share and explicit consent has not been given.
Reliability
We do what we say we will do over and over again by being aware of our strengths and weaknesses so we can follow through with our commitments.
Nonpareil
We strive for excellence in all that we do, hoping to raise the bar and advance the culture of how medical care is delivered.
How Connection
How are we doing this? Authentic CONNECTIONS strengthen with shared empathy, non-judgment, generosity and vulnerability.
Empathy
We attune with others as we sit with them in their struggles.
Non-Judgement
We operate from the belief that everyone is doing the best they can.
Generosity
We extend the most generous interpretations to the intentions, words, and actions or others.
Vulnerability
We actively engage in and share difficult emotions.